Returns & Exchanges
At Epigram Bookshop, we want you to be completely satisfied with your fashion finds; if an item doesn't fit or meet your expectations, you can return it within 30 days of delivery. Please ensure all garments are unworn, unwashed, and still have the original tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing